Capita accused of disability discrimination
The company responsible for carrying out disability benefit assessments across Wales and central England is facing a revolt by disabled staff over allegations of widespread discrimination.
According to The Fed, a news website run by a Brighton based disability charity, has heard from four disabled members of Service Birmingham staff (a joint venture between Birmingham City council and Capita) , who have all raised concerns about the way Capita treats its disabled employees.
The article states that:
- At least one member of staff is taking the organisation to a tribunal, while there are said to have been "multiple" grievances brought internally by other disabled employees.
- Disabled employees say they have asked repeatedly for the support they need, but their requests have been turned down or equipment has taken months to arrive.
- Staff who have been denied reasonable adjustments under the Equality Act have then been handed warnings for taking time off sick, or have been demoted. One was even told to go home by a manager because the organisation did not have the correct workplace adjustment in place to support her, but when she returned to work she was given a warning by the company's human resources department.
- When an employee raised concerns that new duties she was being asked to do were inaccessible to her - was told to sign a new contract that was identical to those given to her colleagues, but without the annual pay increment.
- A fourth disabled member of staff, who provided the Fed with details of how she was bullied by a manager, was told that she would either have to perform work that was inaccessible to her or take sick leave against her wishes, as well as facing other discrimination.
Capita said in a statement: "No tribunals have been upheld in favour of our current or former Service Birmingham employees, including anything related to disability discrimination. Capita is committed to providing all of its employees with equal opportunities and putting in place reasonable adjustments for employees with a disability."
"Although we would not comment on individual cases, these allegations are vague and do not contain sufficient information for us to respond. If an employee raises a concern, we will investigate robustly and take the appropriate action."
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