Reset Password

Lost or Forgotten Passwords


If you have lost your password, you will need to create a new one. 


Please enter your reset code and desired new password into the fields below and select "Change Password" to complete the reset process.


Haven't received a reset email?

The email may take a while to come. Or it may have gone into your Spam folder. Please check there.




Forgotten Username or Email Address


If you have forgotten the Username or Email Address for your account, you'll need to contact us: 

email the Subscriptions Team via this contact form


telephone 0161 226 2929 (Monday to Friday, 10am to 4.30pm)




Changing your Password


To change your password, log in and click on 'Edit Profile' in the grey strip under our logo above.

Then select the  'Change' link next to your password.