In November 2020, Ethical Consumer viewed the Hain Celestial website for information about its supply chain management policies and practices. The company’s Global Human Rights Statement September 2020 was downloaded and the company's Supplier Code of Conduct, which had been updated in 2020 was also downloaded from the company's website and used as the basis of the following assessment:
Supply chain policy (rudimentary)
The provision included adequate clauses on forced labour and employment free from discrimination and freedom of association. It did include a provision on the prohibition of child labour but did not define child labour. The age of a child and clauses on adequate wages were not defined. For working hours it said "Employees shall not be required to work more than 60 hours per week or the maximum allowed by Law." That last phrase made the clause inadequate.
Hain Celestial was considered to have a rudimentary supply chain policy.
Stakeholder engagement (poor)
A search of the company's website found no evidence that it was involved with any multi-stakeholder processes or non-governmental organisations working to improve workers rights within supply chains. The company did have an anonymous Business Conduct Hotline which was run by an independent third party which was available 24 hours a day 7 days a week. However, it was not clear whether this was free of charge and available in the workers' own language. Hain Celestial was considered to have poor stakeholder engagement.
Auditing and reporting (poor)
A search was made of the company's website for information regarding audits of its supply chain. No information could be found on the schedule of audits or a commitment to audit the whole supply chain, although the company did mention that it was increasing supplier audits. No audit results could be found. There was no information about remediation or costs. The company was considered to have poor auditing and reporting overall.
Difficult issues (poor)
Ethical Consumer also deemed it necessary for companies to address other difficult issues in their supply chains. This would include ongoing training for agents, or rewards for suppliers, or preference for long term suppliers. It would also include acknowledgement of audit fraud and unannounced audits, and measures taken to address the issue of living wages, particularly among outworkers, and illegal freedom of association. No difficult issues such as training for buyers agents, audit fraud or living wage were mentioned on the company's website.
Overall the company received Ethical Consumer's worst rating for Supply Chain Management and lost a full mark in this category.
Hain Celestial website (9 January 2019)