In September 2017 Ethical Consumer looked on The Wonderful Company's website and conducted an internet search and found no evidence of a supply chain policy besides the following statement, which was under CA transparency in supply chains: “The Wonderful Company LLC and its affiliated companies are complying voluntarily with California Civil Code 1714.43 even though the companies are not required by law to do so. The companies comply with all applicable laws and regulations concerning human trafficking and slavery in supply chains and will make every effort to include contractual terms with any third party contractors certifying that no outside third party contractor engages in human trafficking or slavery when dealing with our products. The companies do not audit third party contractors for compliance or provide training to our employees in these areas, but the companies are currently reviewing options to conduct audits and provide training.”
Supply chain policy (poor)
A strong policy would include the following commitments: no use of forced labour, permission of freedom of association, payment of a living wage, the restriction of working hours to 48 hours plus 12 overtime (without exception), no use of a child labour (under 15 or 14 if ILO exempt), no discrimination by race, sex or for any other reason. The Wonderful Company only mentioned forced labour.
Stakeholder engagement (poor)
Ethical Consumer deemed it necessary for companies to demonstrate stakeholder engagement, such as through membership of the Ethical Trade Initiative, Fair Labour Association or Social Accountability International. Companies were also expected to engage with Trade Unions, NGOs and/or not-for-profit organisations which could systematically verify the company's supply chain audits, and for workers to have access to an anonymous complaints system, free of charge and in their own language. The WOnderful Company discussed none of these.
Auditing and Reporting (poor)
Ethical Consumer deemed it necessary for companies to have an auditing and reporting system. Results of audits should publicly reported and quantitatively analysed. The company should have a scheduled and transparent audit plan that applies to their whole supply chain, including some second tier suppliers. The company should also have a staged policy for non-compliance. The costs of the audit should be borne by the company. The Wonderful Company discussed none of this.
Difficult issues (poor)
Ethical Consumer also deemed it necessary for companies to address other difficult issues in their supply chains. This would include ongoing training for agents, or rewards for suppliers, or preference for long term suppliers. It would also include acknowledgement of audit fraud and unannounced audits, and measures taken to address the issue of living wages, particularly among outworkers, and illegal freedom of association. The Wonderful Company discussed no difficult issues.
The Wonderful Company received Ethical Consumer’s worst rating for Supply Chain Management.
The Wonderful Co - supply chain statement (11 October 2017)