In August 2018 Ethical Consumer sent a questionnaire to WH Smith, which included a question about the company's environmental policy. The company responded with links to its Corporate Responsibility Report 2017. This report contained the following future quantified targets:
* By 2020, reduce CO2e emissions from stores and distribution centres by 45% per square foot from 2007 baseline (target was previously 40%)
* By 2020, reduce CO2e emissions from transport by 20% per pallet (from 2007 baseline).
* By 2020, we will send less than 5% of waste to landfill.
The report also showed a good understanding of the company's main impacts with information on carbon footprinting, energy consumption, transportation, waste management and water conservation.
The report was independently verified by Corporate Citizenship.
As the report contained future targets, was independently verified and showed a good understanding, WH Smith recieved Ethical Consumer's best rating for Environmental Reporting.
2017 Corporate Responsibility Report (16 August 2018)