In August 2018 Ethical Consumer received a questionnaire from Spark Etail Ltd.
With regards to its environmental reporting it provided a link to its website. It stated, "Spark Etail is a leading online ethical retailer, a wholly owned subsidiary of Spark Response. Spark Etail shares its environmental policy with its parent company Spark Response Ltd."
Under the heading 'Aspects and Impacts' it mentioned waste, packaging and energy.
Spark Etail also provided its 'Buying Policy' which stated in order for products to be included on its website they must at least meet one of its criteria. The criteria included organic and eco friendly.
With regards to the environmental impacts of the products it stocks on its website it stated:
Groceries and Household:
- We favour vegan products and all of our products are vegetarian with the exception of sustainably sourced seafood and ethical pet food, although we have ranges of vegan and vegetarian pet food available.
- Grocery products must be palm oil free, or contain sustainably sourced palm oil.
- Within our natural cleaning & household ranges we avoid products which contain potentially harmful chemicals and irritants such as phthalates (DBP/DMP/DEP), triclosan and parabens.
- We only stock products free from GM ingredients.
- We avoid offering beauty products which contain potentially harmful chemicals and irritants such as phthalates, triclosan and parabens.
- Any beauty products and cosmetic we offer must be free from palm oil or contain palm oil from sustainable sources.
Home and Garden
- We ensure any plants contain peat free soil.
Wood and Paper
- Where possible we favour the use of FSC certified or recycled timber sources in products we sell.
Spark Etail Ltd was owned by Spark Response Ltd which had a turnover over £10.2m. Ethical Consumer expected companies with a turnover over £10.2m to have a more detailed environmental report which included detailed discussions about its environmental impacts, environmental targets and a report which is independently verified. Due to the fact Spark Etail did not have these details it received Ethical Consumer's worst rating for environmental reporting.
Questionnaire (29 August 2018)