In August 2018 Ethical Consumer viewed Acala's website and found the following statement: "We will always bring you the most environmentally friendly and cruelty free products on the market, that are good for you and the planet."

While the company was considered to have a positive policy it did not have a requirement of a fixed cut off date for animal tested ingredients or how it monitored suppliers 'no animal testing' claims. It therefore received Ethical Consumer's middle rating for animal testing.

Reference: (28 January 2020)