In November 2018 Ethical Consumer received an email from ebooks.com with information relating to their new environmental policy.
This policy showed some understanding of the companies main impacts however it did not mention environmentally friendly IT infrastructure such, as using a green server company, which you would expect from a digital business.
The report did state that the company would, "integrate the consideration of environmental concerns and impacts into our decision making and activities" including amongst other things, "[to] train, educate and inform our employees about environmental issues that may affect their work" and "minimise energy and water use within our buildings in order to conserve supplies and minimise the consumption of natural resources."
The report also contained one future quantified target, "We have embarked on a programme of pushing back against those companies who continue to mail paper correspondence to our offices. Early results are encouraging and we aim to completely eliminate incoming paper correspondence by June 30, 2019."
The report was not indepently verified.
ebooks therefore received Ethical Consumer's worst rating in this category.

Reference:

Generic Hoovers ref 2018 (2018)