In January 2020 Ethical Consumer viewed the John Lewis Partnership website for the company's animal testing policy. No policy could be found. A questionnaire returned to Ethical Consumer in December 2018 stated:
“John Lewis have an established animal welfare policy which stipulates that we will not test any own-brand cosmetics, toiletries, personal care products, on animals nor will we commission others to do so on our behalf. Our branded suppliers have their own policies; however we encourage them to adopt an approach similar to our own."
In May 2018 a response for Waitrose had also stated "We operate a fixed ‘cut-off’ date of 11th March 2013 for cosmetic products and 4th July 2014 for household products."
“While we have not in the past commissioned or undertaken any animal testing, we have now adopted the above fixed cut-off dates because this is the date from which our own label cosmetics and household products have been certified by Cruelty Free International's HCS and HHPS, symbolised by the 'Leaping Bunny' logo.”
Whilst the company was considered to have a robust animal testing policy with regard to its own brand products, it also retailed non own brand products from companies known to test on animals such as L'Oreal and Pfizer. It therefore received a middle Ethical Consumer rating for its animal testing policy.
John Lewis (13 January 2020)