In November 2020 Ethical Consumer viewed Lush's website for its Animal Testing policy. The following statement was found:
"Lush do not test on animals, do not use materials that contain animal derivatives that are unsuitable for vegetarians and only buy raw materials from companies that are not involved in the use of, or commission the use of, animals for testing and have no plans to do so in the future. We believe that animal testing is not acceptable. We recognise that customer safety is of importance but that this can be assured without the use of animals."
"We will not knowingly purchase ingredients from suppliers that have conducted, commissioned or been party to animal testing after our fixed cut-off date 1st June 2007 unless the supplier commits to no further animal test in the future and using for Lush acceptable in-vitro (refers to the technique of performing a given procedure in a controlled environment outside of a living organism) alternatives."
"Whilst we recognise the unavoidable exception of REACH legislation (Registration, Evaluation, Authorisation & Restriction of Chemicals), Lush wishes to continue to encourage suppliers to test for safety using non-animal testing methods and to fund the development of non-animal test methods."
Given that Lush operated in a sector where animal testing is common but had a policy with a fixed cut-off date, the company received Ethical Consumer's best rating for animal testing.