In October 2020, Ethical Consumer viewed the 'Ask Nestle' section of Nestlé's website. It contained the following statement regarding animal testing:
"Nestlé shares people’s concerns about animal testing. We are committed to reducing our use of it to a minimum, and believe it should only take place when absolutely necessary, to meet our ethical and legal obligations.
We have to use animal testing when it is required as part of the regulatory authorization process to commercialize a product, during research and development of novel ingredients, or to show their safety."
Nestlé therefore lost a whole mark under the Animal Testing category.