In February 2020, Ethical Consumer sent Faith in Nature a questionnaire requesting information about its supply chain management policies and practices. The company did not respond to this questionnaire. Ethical Consumer therefore searched Faith In Nature’s website for publicly available information.

Faith in Nature’s website stated, “We recognise the importance of avoiding the use of ingredients and products that have been obtained from developing countries on unfair trading terms, or those involving exploitation. We are certified with the top grade for SEDEX. Sedex is an organisation which has an aim to stamp out exploitation. (See the section on SEDEX for more information)." The company went on to say, “We have, therefore, set ourselves a target of progressively seeking to use Fair Trade type ingredients when buying from Third World countries, and when that is not possible, we will do our best to ensure that the source is non-exploitative, ie; a co-operative or similar. We have identified these ingredients on our labels as ethically traded . As an example, the ethically traded Shea butter that we use, provides support for Ghanaian women, who hand craft the shea butter, and it provides support for other projects such as protecting the biodiversity rich areas of West Africa."

Previously Faith in Nature had returned Ethical Consumer's questionnaires and detailed more information about the company's approach to supply chain management, however as the company's last questionnaire response was dated more than 2 years ago it was no longer valid. As such Ethical Consumer could not confirm that the company still conducted a supplier and ingredient approval process through audit visits, that non-compliances were dealt with progressively, or that the costs of these audits were borne by the company.

As such the company was not considered to have effective if not explicit practices that ensured workers’ rights within its supply chain. The company did not have a publicly available purchasing policy or code of conduct and Ethical Consumer did not consider its invovlement with SEDEX to constitute stakeholder engagement. Therefore, the company received Ethical Consumer’s worst rating for Supply Chain Management and lost a whole mark in this categeory.

Reference: (26 February 2020)

In March 2020, Ethical Consumer searched the Faith in Nature website for information about the company's approach to using cocoa in its products. The website stated that 100% of the company's cocoa was certified organic, Fairtrade or Rainforest Alliance.
As the company was sourcing 100% certified cocoa it was not marked down in the Workers' Rights category for likelihood of forced or child labour in its cocoa supply chains.

Reference: (26 February 2020)