In March 2020, Ethical Consumer viewed L'Occitane's website for the company's environmental report. The company's CSR Report 2019 was downloaded which included a section on the environment.
The report discussed sustainable sourcing of ingredients, packaging, manufacturing, recycling, energy, transportation and making stores greener. Overall it was considered to have a reasonable understanding of its main environmental impacts.
The report contained a few environmental targets, including:
- use 100% recycled plastic for 100% of bottles and to offer a recycling service in 100% of Group-owned shops around the world by 2025.
- 30% reduction from the levels of emissions recorded in 2010 by the year 2020.
There was no indication that the report was independently verified.
As it had an up-to-date environmental report which contained at least two future quantified targets and a good understanding of its impacts, but no independent verification, L'Occitane received Ethical Consumer's middle rating for its environmental reporting and lost half a mark under this category.
CSR 2019 (2019)