In November 2020 Ethical Consumer received a completed questionnaire from Neals Yard Remedies the question relating to environmental reporting was left blank, although information on the company's environmental practice was provided. Ethical Consumer also searched the company's website.
Neal Yard’s website contained a lot of discussion of environmental issues, including a discussion of ingredients and materials used for its products, energy, packaging, biodiversity, water, ecosystems, and waste. It was stated that 90% of the company's products were manufactured in the UK and that it generated more than 5% of its own electricity at its factory in Dorset.
92% of its physically processed agricultural ingredients (defined by the COSMOS standard) were said to be certified Organic by weight. It was said to be committed to not using Genetically Modified ingredients.
The company was considered to have demonstrated a reasonable understanding of its main environmental impacts.
Regarding future targets the company's website detailed the following:
- Carbon emission intensity (scope 1 & 2): targeting a 47% reduction by 2025 and an 87% reduction by 2050 from 2010 baseline. 19% reduction at last assessment.
- All plastic bottles 100% PCR [Post Consumer Recycled] before 2025. Currently all plastic bottles up to 200ml.
- Zero (non hazardous) waste to landfill from our two main sites (Peacemarsh eco-factory and London office) by 2020.
Regarding external verification of environmental data, an email sent to Ethical Consumer in July 2018 stated that checks on emissions data were said to be undertaken by Natural Capital Partners, which certified Neal’s Yard as CarbonNeutral. The company was also certified by the Soil Association which was accepted as independent verification of the company's organic claims. All of Neals Yard's products were approved by the Vegetarian Society with many also approved by the Vegan Society. While the information provided had not been verified as a whole, the company's committment to certification was accepted as external verification.
Neal's Yard recevied Ethical Consumer's best rating for Environmental Reporting and was not marked down in this category.
Ethical Consumer Questionnaire (November 2020)