In November 2020 Ethical Consumer viewed Traidcraft's website for information on its supply chain management and found that the company sold almost exclusively Fairtrade products.
It stated "There are many types of products that are not covered by the standards that allow a Fairtrade Mark to be applied. We invest our time to ensure the key principles of Fair Trade are followed so that we can call a product ‘fair trade’ even when that product does not carry a Fairtrade Mark."
The website also stated "We’ve been collaborating with most of our suppliers for many years, and we feel like we know them through and through. But still – it’s important to take a step back and regularly check that both Traidcraft and our suppliers keep adhering to fair trade principles. This verification is provided by the process of Fairtrade certification (mostly our food and drink items) or WFTO membership (this relates mostly to our handmade items). When we work with newer suppliers we always ask them to provide documented evidence of their adherence to fair trade principles, and we ask all of our direct suppliers (new and old) to check they comply with our fair trade principles on a rolling basis."
The website had a map showing the names and locations of the "growers, artisans and farmers" that Traidcraft worked with.
The website also contained a link to the Traidcraft Purchasing Policy (updated May 2012), which outlined further detail regarding the standards it requires of its purchased products. For example it detailed how suppliers categorised as "fair trade" will have their standards verified.
Traidcraft Exchange was also a member of the Ethical Trading Initiative - a multi-stakeholder initiative which worked with companies to improve workers' rights within supply chains.
The company received an exemption for having a turnover of under £10.2m with effective if not explicit practice of supply chain management.
As the company's products were exclusively certified fair trade or produced under fair trade conditions it received Ethical Consumer's best rating for Supply Chain Management and did not lose any marks in this category.
www.traidcraft.co.uk/ (9 November 2020)