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In April 2021, Ethical Consumer sent Bentley Organics Ltd a questionnaire, requesting information about the company’s policies and practices. No response was received. On 3rd May 2021 Ethical Consumer therefore searched the company’s website for publicly available information.

The ‘About us’ section of the website stated that "we stand by two key philosophies; firstly that all products are Soil Association certified as a guarantee to our consumers of their organic integrity. And secondly that we are ‘Of the Earth, not costing the Earth’, as an integrated manufacturer and supplier we are able to offer our customers a better value product – we believe organic products should be reasonably, not premium, priced".

It received a positive Company Ethos mark for only selling organic certified products.

Reference: (26 April 2021)