Email Providers


Shopping guide to Email providers, from Ethical Consumer

Shopping guide to Email providers, from Ethical Consumer


This is a product guide from Ethical Consumer, the UK's leading alternative consumer organisation. Since 1989 we've been researching and recording the social and environmental records of companies, and making the results available to you in a simple format.

This report is part of a special report on The Internet and includes:

  • ethical and environmental ratings for 16 email providers
  • Best Buy recommendations

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Our ratings are live updated scores from our primary research database. They are based on primary and secondary research across 23 categories - 17 negative categories and 6 positive ones (Company Ethos and Product Sustainability). Find out more about our ethical ratings

 

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Best Buys

as of Sept/Oct 2014


As our ratings are constantly updated, it is possible that company ratings on the scorecard may have changed since this report was written.

 

GreenNet, Riseup and Phone Co-op are the Best Buys because they were set up to be alternatives to mainstream companies. They are all co-operatively run, not-for-profit companies.


 

 

 

Email Providers

 

This Product Guide covers companies that are solely email providers such as Excite or Yahoo!, alongside Internet Service Providers (ISPs) that provide their customers with an email service alongside internet access.
 

email provider

 

The ISPs included in the table are: AOL, BT, GreenNet, The Phone Co-op and TalkTalk.It may not be possible to have an email-only service with them.  

 

 

Email security

 

Google’s statement to a Californian court that its Gmail users have “no legitimate expectation of privacy” is wake up call for anyone using the company’s services. There are plenty of other choices on the table and we recommend that you pick one of them instead.

You can boost your email security by using encryption. According to Edward Snowden: “Encryption works. Properly implemented strong crypto systems are one of the few things that you can rely on.”1

To find out more, see our online guide to protecting yourself online, the Privacy Pack from Reset the Net and Floss Manuals’ Tech Tools For Activism.

 

 

BT or not to be?

 

BT announced in May 2013 that it was ditching Yahoo! as the provider of BT email after customer accounts were repeatedly hacked. Internet security experts reportedly claimed that “criminals had used an international network of hijacked computers to mount the attacks on Yahoo!”2

In March 2014 the BBC reported that the Information Commissioner’s Office (ICO) was looking into how the company was handling customers’ data during the switch-over to a new company, California-based Critical Path. A whistleblower claimed the process was insecure.3

BT has been the focus of pro-Palestinian protesters due to its commercial relationship with Bezeq, a company that provides telecommunications services to illegal Israeli settlements in the West Bank. “BT is complicit in Israel’s crimes against the Palestinian people”, said War on Want in 2010. “Tell BT to hang up on the Occupation”. You can sign a letter to BT’s Chief Executive on the War on Want website.

 

 

Excite email

 

There are two Excite email brands on the table. The European Excite emails are owned by Irish company Populis, whilst emails from the US-based excite.com are from IAC Search & Media, which also owns the Ask Jeeves and Ask.com search engine.

 


 

References

1 www.theguardian.com/world/2013/jun/17/edward-snowden-nsa-files-whistleblower
2 www.telegraph.co.uk/finance/newsbysector/epic/btdota/10089355/BT-dumps-Yahoo-email-after-hacking-claims.html 
3 www.bbc.co.uk/news/technology-26480381

 


   

This product guide is part of a Special Report on the Internet. See what's in the rest of the report.

 


 

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