Can I purchase a subscription over the phone?
Yes, just call us on 0161 226 2929 with your credit card details.
What credit and debit cards do you accept as payment?
We accept Mastercard, Visa, Visa Delta, Visa Electron, American Express, Maestro, Solo and Switch.
How does the Trial Offer work?
You buy a subscription and we take the payment when you order. If you don't want to continue with it you can cancel any time within the first 30 days to receive a full refund. To cancel just telephone us during office hours on 0161 226 2929 or email firstname.lastname@example.org
I haven't received any emails from you or your emails have gone into my spam folder?
Please check that emails from us (email@example.com) have not gone into your spam folder. This is most likely to happen if you have a Gmail account. If they have gone into spam, please Whitelist our email address in your email program.
1. Open an email from us.
2. Click on the little down-pointing-triangle-arrow next to “reply.”
3. Click Add firstname.lastname@example.org to contacts list to finish.
See here for how to do this for other email providers.
Can I get the information you cover elsewhere?
Much of it yes, if you want to spend many hours doing your own research and keeping it up to date. We collect information from NGOs and campaign groups, government data, specialist periodicals, company Annual Reports and similar sources. You would also miss out on the analysis and context ECRA brings, the conveniently stored ratings and other tools.
There are also organisations that claim to provide similar ratings to ours for free, but these lack our depth, academic rigour, independence and transparency, and barely scratch the surface of what's really going on. The few that do carry simailar data to Ethical Consumer are designed primarily for investment funds and cost £1000s per year to access.
Will I use my subscription?
Our stats and feedback show that over 90% of web subscribers visit the site at least once a month, and the large majority of our subscribers regularly use Ethical Consumer to help them make purchasing decisions.
Even if you don't, you'll still be doing something with your subscription - helping all this to happen!
Still not sure? Subscribe today and if you aren't satisfied just cancel within 30 days to get a full refund!
I have another question
We'd like to hear it! Please email us or phone 0161 226 2929.
We will take payment when you order but you can cancel by phone or email within 30 days for a full no-questions-asked refund!