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Tepeo limited

How ethical is boiler company Tepeo?

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Tepeo is a Best Buy label holder in our guide to boilers. 

We sat down with Verity Maskell from Tepeo to find out more about the company and what makes them stand out as an ethical boiler company.

Q&A with Tepeo

Ethical Consumer: Tell us a bit about Tepeo

Tepeo: Tepeo is a British CleanTech company helping households make the switch to low-carbon heating. We design and manufacture heat battery boilers. These charge overnight when electricity prices are low, store electricity as heat and release warmth and hot water when you need it.

We believe everyone should have the chance to heat their home in a more climate-friendly way, whether you’re looking to move away from gas or want a less disruptive alternative to a heat pump. Not every home can fit a heat pump or handle a major upgrade, so we created a flexible, practical technology that makes sense for different types of properties.

As a certified B Corp, we hold ourselves to high standards for people and the planet, and we manufacture every boiler right here in Britain. We also work with skilled, trusted installers to make sure your switch to clean electric heating feels simple and supportive, from the very first enquiry through to aftercare.

Our aim is to give you a reliable, ethical way to enjoy comfort at home, providing a solution that’s genuinely affordable, easy to use, and better for the environment too.

EC: Why do you think you received our Best Buy Label? What separates you from other boiler providers?

Tepeo: We’re honoured to have received Ethical Consumer’s Best Buy Label. This award reflects our focus on climate action, ethical company ethos, and fair business practices. As a British B Corp, we design heat battery boilers that help households move away from fossil fuels; cutting carbon and supporting a cleaner energy future.

We’re transparent about suitability, manufacture in the UK, and invest in skilled local jobs. Our approach is always honest: if our solution isn’t right for your home, we’ll tell you. For us, ethical home heating means putting people, the planet, and integrity first. 

EC: Do you see a growing demand for ethical boilers?

Tepeo: Yes, we’re seeing more people interested in where their heating comes from and how much control they have over their energy use. Many homeowners now want to move away from gas and oil, looking for options that give them more control, especially as energy costs rise.

There’s understandable caution about changing something so central to comfort, but most people still want practical, reliable systems that are sustainable and efficient, without major work or high upfront costs.

It’s also encouraging that the UK government now recognises heat batteries in its Boiler Upgrade Scheme, which has helped increase awareness and demand for these cleaner, more flexible solutions.

EC: What does “ethical business” mean to you, and how do you integrate this philosophy into your company’s day-to-day operations?

Tepeo: For us, ethical business starts with tackling climate change by designing products that genuinely help households cut carbon. Our heat battery boiler is built to make low-carbon heating realistic and accessible for more people, supporting the shift away from fossil fuels with practical solutions that fit real homes.

We’re also committed to transparency about what our technology can do, as well as what it can’t. As a B Corp certified company, we put people and the environment at the centre of our decisions. We manufacture in Britain to support local communities and reduce our footprint, and always give honest advice to customers about what’s right for their home.

We’re also proud to look after our people. Our 4.9-star Glassdoor rating reflects our supportive workplace and focus on staff wellbeing. For us, ethical business means treating others fairly, whether it’s our team, our customers, or our partners, and making sure every decision balances climate action, integrity, and real-world impact.

EC: What is the most challenging aspect of running an ethical business, and how do you overcome those challenges?

Tepeo: One of our biggest challenges has been getting heat battery boilers recognised and included in government policy, so homeowners truly have a choice. For a long time, government subsidies only supported heat pumps, making it much harder for people to hear about or access other innovative options. We’ve worked hard to highlight that heat battery boilers work for a wide range of homes, especially where heat pumps aren’t practical or wanted.

We’re pleased that heat batteries will finally be supported by the Boiler Upgrade Scheme from winter 2026, with a £2,500 subsidy. This will help create a slightly more level playing field and make clean, flexible heating more accessible. Changing policy takes time and determination, but we believe everyone should know about all the solutions available, so they can choose what’s right for them. For us, it’s about speaking up for practical, affordable climate action and making sure households are supported every step of the way.

EC: How do you engage with your customers regarding ethical and sustainability issues?

Tepeo: We engage with customers by answering practical questions about warmth, costs, and what works for their home. Our team and installer network provide clear guidance, including suitability checks and honest advice, even if our product isn’t the right fit. For us, supporting ethical and sustainable choices means being transparent, helpful, and focused on real needs, so people can make the best decision for their household and their values. 

Tepeo boiler in kitchen, looks like a fridge to worktop height
Image of Tepeo boiler in kitchen. Reproduced with permission. Copyright Tepeo.

EC: How do you measure the environmental impact of your operations, and what steps have you taken to reduce your carbon footprint?

Tepeo: We use the rigorous B Impact Assessment as a B Corp to track our impact across the environment, workers, governance, and customers. Our biggest contribution is helping households switch from fossil fuel heating, significantly cutting carbon emissions. Manufacturing in Britain helps us control quality and reduce transport emissions, while supporting local jobs. We’re always looking for ways to improve, from reducing waste and increasing efficiency in our supply chain to designing the ZEB for use with off-peak, cleaner electricity. We’re committed to ongoing progress: every product upgrade, every process change, is aimed at shrinking our carbon footprint and supporting a more sustainable way to heat UK homes.

EC: Do you have any advice for consumers who want to make the switch to an ethical boiler?

Tepeo: Start by understanding your own needs and your home. The best heating solution will depend on your property, your budget, and your lifestyle.

Think about whether a heat pump is suitable for you and your home, if you can keep your current radiators, what installation might involve, and which energy tariffs fit your routine.

Look beyond just the upfront cost - consider running costs, maintenance, and the level of aftercare you’ll receive. The in-life cost of any heating product over 10 years or more is always going to be greater than the upfront costs.

Always ask installers or suppliers for honest advice, and check reviews or case studies for real experiences. The right ethical choice is one that’s genuinely low-carbon and suits your situation.

Choose a supplier who’s open about whether their product is a good fit, so your investment brings comfort, savings, and true sustainability.

EC: Looking ahead, what future goals or projects does your company have in place to further your ethical commitments?

Tepeo: Our goal is to help even more households make the switch from fossil fuel boilers to reliable, low-carbon alternatives. We’re focused on expanding across the UK and Europe, and want to make clean heating practical and accessible for everyone.

To do this, we’ll keep investing in our tepeoPRO installer network, so more people can benefit from expert support wherever they are. We’re also committed to continuous improvements in manufacturing and strengthening our supply chain. By developing better ways to measure our impact, we aim to make clean heating simpler, clearer, and within reach for every home, so more people can enjoy a warmer, more sustainable future.

Find out more: Tepeo website

Monday 18th of May 2026

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