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Ethical Pet Insurance

In this guide we investigate the environmental and social record of 7 pet insurance underwriters.

Pet insurance has become a big business. With people looking to avoid expensive bills at the vets, they are encouraged to take out insurance for their beloved companion animals.

But how ethical are the brands selling pet insurance? 

We look at tax avoidance, specialist brokers, transparency and give our recommendations on who to support or avoid. 

About our guides

This is a shopping guide from Ethical Consumer, the UK's leading alternative consumer organisation. Since 1989 we've been researching and recording the social and environmental records of companies, and making the results available to you in a simple format.

Learn more about our shopping guides   →

Score table

Updated daily from our research database. Read the FAQs to learn more.

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Brand Name of the company Score (out of 100) Ratings Categories Explore related ratings in detail

Brand X

Company Profile: Brand X ltd
90
  • Animal Products
  • Climate
  • Company Ethos
  • Cotton Sourcing
  • Sustainable Materials
  • Tax Conduct
  • Workers

Brand Y

Company Profile: Brand Y ltd
33
  • Animal Products
  • Climate
  • Company Ethos
  • Cotton Sourcing
  • Sustainable Materials
  • Tax Conduct
  • Workers

What to buy

What to look for when buying pet insurance:

  • Does the company have an ethical investment policy? A growing number of companies have some form of ethical policy on investments. But often these only exclude the most extreme players in a sector, for example those making over 50% of profits from coal mining. Look for a company with a  more stringent policy on investments.

  • Is the company transparent about its investments? Transparency around investments is rare in this sector. Very few companies publish shareholdings, let alone information about how they use them to steer those companies that they invest in. Look out for those that do.

  • Is it using an underwriter we have rated? Look at a specific policy to check who the underwriters are and see if they are on our table. 

What not to buy

What to avoid when buying pet insurance:

  • Is the company likely to be using tax avoidance strategies? Tax avoidance is known to be pervasive in the financial sector, and the insurance industry appears to be no exception.

  • Is it investing in arms & military supply? Many of the biggest insurance companies invest in a whole host of unsavoury industries like the military. 

Best buys (subscribe to view)

Companies to avoid (subscribe to view)

In-depth Analysis

How to find ethical pet insurance

The insurance industry is huge, not just in terms of sales each year. Insurers often hold vast investments in other companies, as we have explained in our home insurance guide. In the UK alone, insurance companies manage investments equivalent to around 25% of the country’s net worth.

This means that they are indirectly financing everything from fossil fuels to the sales of arms. In this guide, we have tried to find the pet insurance companies with the most ethical approach to investment.

This guide covers 7 brands of underwriters, including the big players like PetPlan and familiar insurers like Aviva and MORE TH>N. Like our other insurance guides, it's unfortunately a low scoring market.

Difference between insurance brokers and underwriters

There are two types of insurance company: brokers and underwriters.

Brokers sell policies on behalf of one or more underwriters, and include well known brands such as Co-op, Sainsbury and Animal Friends. Brokers make money by receiving a commission from the underwriter, once a policy is sold.

Underwriters are the companies that take most of the money from an insurance premium, but which also pay out when something goes wrong. They may not be as visible as the broker’s insurance brand. But they wield a significant amount of power in the global economy. 

We only cover underwriters in this guide because these are the companies that hold the assets and which, therefore, create policy on whether to make ethical investment decisions. They can also create policy on whether or not to insure coal plants and other controversial projects. 

What to look out for?

In the UK alone, there are hundreds of brokers – too many to include in our reports, so our ranking tables only include underwriting companies.

Unfortunately, most of us will buy our policy through a broker, so you may have to do some extra digging. You can find the underwriter by looking at the ‘Key Facts’ document that the broker must provide when you are deciding to take out a policy. 

Comparison sites like Money Supermarket and Go.Compare (our current favourites) will also either provide these documents or tell you who the underwriter is.

Ethical investment policies at pet insurance underwriters

Our Investment Policy rating rewarded companies for having policies which restricted the types of companies they invested in. 

We looked for exclusions on:

  • fossil fuels
  • arms
  • factory farming
  • companies involved in human rights and workers’ rights abuses.  

Most insurance companies have some basic kind of ethical investment or exclusion policy and so scored 20/100. Only Aviva scored more because it also excluded companies which did not meet the standards of the UN Global Compact (which contained criteria on workers' rights).

Pet insurance companies and Israel

AXA has been the subject of a boycott since 2016

Although AXA divested fully from Elbit Systems (a leading Israeli arms manufacturer) in 2019 and from Israeli banks in 2024, the boycott remains in place, however, as recent research showed that in June 2024 the company held at least $150m of investments in eleven weapons manufacturers linked to Israel’s ongoing genocide in Gaza.

Allianz and Aviva, while not subject to a boycott, also hold investments in weapons manufacturers supplying Israel. According to the Boycott Bloody Insurance report, in February 2025, Allianz held over $450m worth of investments in 15 companies supplying the Israeli military, and the amount of its investment nearly doubled during the course of 2024. The report also identified Allianz as providing insurance to Elbit Systems.

Of nine insurance companies, in the Boycott Bloody Insurnace report, Aviva had by far the largest amount investments in arms companies, holding over $880m in February 2025. The report concluded that the three companies could be “considered substantially complicit in fuelling the assault on Palestinians”.

Tax avoidance

Tax avoidance strategies appear to be prevalent in the industry.

Apart from Admiral and NFU Mutual, all the other companies in our guide showed signs of likely use of tax avoidance and so scored 0/100 in the Tax Conduct category.

NFU Mutual scored 70/100 as it did have subsidiaries in tax havens, however it had a clear statement that it didn’t use them for tax avoidance purposes. 

Admiral had one subsidiary in a tax haven and we found no explanation of its presence there or statement that it didn’t engage in tax avoidance so it scored 20/100.

Ethical pet insurance brokers

Although we haven't rated brokers in our score table, here are two which have ethical approaches to their business. 

Animal Friends is an ethical pet insurance broker. Established in 1998 in order to raise funds for animal welfare charities through insurance premiums, the company has donated over £8.5 million to date. 

At the PDSA, every pet insurance policy contributes to their vet charity work – providing free and low cost pet treatments.

Remember that brokers will source their insurance policies from different underwriters so if there are some brands you are keen to avoid, tell the broker and check the policy details when you receive the quotation and policy documents.

What to look for in pet insurance?

As well as the ethics of the policy underwriter, some other things to consider when buying pet insurance include:

  • coverage e.g. vets' fees, medical expenses, illnesses, pre-existing conditions
  • routine appointments and preventative treatments eg vaccines
  • overseas travel included or not
  • cattery/kennel fees if you are hospitalised and your pet needs looking after
  • age limits (many won't insure older pets)
  • lifetime or time limited
  • conditions coverage
  • accident only coverage

Company profile - NFU Mutual

NFU Mutual is a mutual organisation, owned by its members rather than shareholders. It is organisationally separate from the National Farmers’ Union (NFU) but it donates some of its profits to the union each year, donating £8.4m in 2023. We didn’t deduct any marks because of this association but readers may want to bear in mind the NFU’s positions on a range of issue such as its support for the use of harmful-to-bees neonicotinoids in sugar beet farming and badger culling.

Want to know more?

If you want to find out detailed information about a company and more about its ethical rating, then click on a brand name in the score table above.

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