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Accessibility statement

Accessibility statement for Ethical Consumer

This website is run by Ethical Consumer. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • Some of the adverts do not have appropriate alternative text
  • The cookie banner
  • Duplicate ids on forms

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email tom [@]
  • call 0161 226 2929

We’ll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: tom [@]

Technical information about this website’s accessibility

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with WCAG 2.1 Level AA

Alternative text

Some images on the site(adverts) do not have a text alternatives, so people using assistive technologies may not be able to access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

The advert service is provided by a third party called AdButler and is therefore out of our control. We have raised an issue with this provider and will reassess in due course.

Duplicate IDs

Some form elements do not have unique ids, meaning people using assistive technology may find the form elements difficult to use. This fails success criterion 4.1.1 (Parsing).

We plan to resolve this issue within six months. 

Colour contrast

Some textual elements have inadequate colour contrast, which may make it difficult for people with a visual impairment to read the content. This fails success criterion 1.4.3 (contrast). 

We plan to resolve this issue within two months.

ShareThis widget

The ShareThis widget is inaccessible to keyboard users. This fails success criterion 2.1.1 (keyboard). 

We plan to review the use of this widget and replace it within six  months. 

YouTube iframes

Videos from Youtube are embedded within iframes on the site. These iframes do not have accessible names. This means that people using a screen reader may find them difficult to use. 

We plan to resolve this issue within six months. 

Preparation of this accessibility statement

This statement was prepared on 28th February 2022. It was last reviewed on 28th February 2022.

This website was last tested on 09 February 2022. The test was carried out by Agile Collective.