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Should you trust AI search summaries?

AI generated summaries of web search engine results, such as Google’s “AI Overviews”, were rolled out across the world throughout 2024, and are now the norm on most major search engines. But these features have been beset by controversy, with criticism focusing both on the accuracy of the summaries and on the ethical and business implications for online publishers.

In this article we explore the problems such as misinformation, and what you can do when searching for information online.

When users search for a query on Google, Bing, Duck Duck Go, or a number of other engines, their search is now increasingly answered first by an AI generated summary, with conventional web results shunted further down the page.

But AI often doesn’t get things right.

False information in search results

Examples of wildly false information in such summaries are everywhere. Early highlights included Google suggesting that users add glue to pizza, or eat at least one small rock a day, and asserting that former US president Andrew Johnson graduated from university in 2005, despite having died in 1875.

Many of these examples are humorous, but others are deeply concerning. For a time, Google’s AI Overview falsely stated that Ethical Consumer had founded Palestine Action, the direct action campaign group. The claim was entirely hallucinated – there has never been any formal affiliation between us and Palestine Action – and was also potentially damaging for the business, given the group’s contentious designation as a terrorist group by the UK government.

A March 2025 study by researchers at the Tow Center for Digital Journalism found that AI search tools readily produced fake results rather than admitting they couldn’t locate the correct information, and that they frequently fabricated links instead of linking to the original source. Interestingly, they also found that “premium” paid services were little better, providing “more confidently incorrect answers than their free counterparts,” according to the researchers.

Google applies regular fine tuning and updates, and appears at pains to demonstrate its model’s ability to answer ever more complex, lengthy, and multimodal questions. However, should a general improvement trend really merit our trust? An information provider which is correct 97% of the time is perhaps more dangerous than one that recommends glue pizza – at least we know to approach the latter with ridicule.

But it's easy to envisage skepticism melting into blind trust as summaries generally improve, leaving users vulnerable to perhaps less obvious misinformation.

Will search summaries get better?

There is also no guarantee that accuracy will increase. The idea of “AI model collapse” has been gaining ground in recent months. The large language models (LLMs) which power AI search models were initially trained on books, papers, articles and more – sources which were composed by human beings. But models now use real time sources, effectively searching the web rather than relying on pre-trained data.

In theory, this means that they’ll continually be fed with fresh, human-written knowledge. But, as anyone who has been online in 2025 will attest, the internet is flooded by AI-generated slop. The more that humans rely on AI to generate content, the more that AI algorithms will train themselves on other content generated by AI.

It’s hard to see this ending well. Veteran tech journalist Steven Vaughn-Nichols has discussed how AI systems, when trained on their own outputs, would gradually lose accuracy, diversity, and reliability – meaning that models may already be caught in a slow motion car crash.

Do we really want our search queries to be answered by AI summaries which are themselves citing half-baked, AI-generated blogs? Articles, arguments, and data could all be chewed up and regurgitated by thousands of models before they end up in your search summary – the original, human-composed wisdom long-lost at the end of the chain. As a 2024 Nature paper states: "The model becomes poisoned with its own projection of reality."

What are the implications for web publishers and journalism?

While the AI internet may eventually eat itself, a perhaps more pressing concern is that it would almost certainly consume web based publishers, such as ourselves, first.

AI searches can provide a full answer to a user’s query 75% of the time without the need for the user to go to a website, according to research by The Atlantic. By removing the need for users to click through to actual websites, they threaten a basic contract that underpins the internet.

Traditionally, websites have given free access to the likes of Google and Microsoft. Those companies’ search engines have sent people to those sites in return, and those people have seen adverts and bought products like magazine subscriptions. Publishers like news websites spend huge amounts of time and money optimising their sites to appeal to Google’s algorithm, with entire industries emerging around SEO (search engine optimisation).

But AI summaries simply regurgitate content from these highly optimised websites, and drive off potential site visitors by always appearing on top of the search results. AI does not buy magazine subscriptions, and it does not click on adverts. Human users must now also scroll through a load of ad-sponsored results before finding the specific page they searched for, so there is little incentive to visit actual websites.

This has generated significant backlash. 

In September 2025, Penske Media Corporation, the publisher of Rolling Stone and The Hollywood Reporter, sued Google, stating that "the future of digital media and [...] its integrity [...] is threatened by Google's current actions". Meanwhile, The New York Times is suing Open AI and Microsoft, stating that: “Defendants seek to free-ride on The Times’s massive investment in its journalism, to create products that substitute for The Times and steal audiences away from it.”

Full AI articles answer your queries

To exacerbate things, AI summaries are themselves being superseded by Google’s new AI Mode. Google's CEO Sundar Pichai unveiled the new service in May 2025, and it has been rolled out for UK users since July. "For those who want an end-to-end AI Search experience, we are introducing an all-new AI Mode," Pichai announced, unfortunately unveiling nothing for those who simply want an end to AI search experiences altogether.

AI Mode is a “total reimagining of search” which replaces search results altogether. 

Instead, a chatbot generates a miniature article to answer your question. 

AI summaries already send much less traffic to the rest of the internet, so it seems plausible that AI Mode will supercharge this trend. "I think 'extinction' is too strong of a word for what's going to happen to websites," Barry Adams, founder of the SEO firm Polemic Digital, told the BBC, “‘Decimation' is the right word."

According to Lily Ray, an SEO expert at the marketing agency Amsive: "If Google makes AI Mode the default in its current form, it's going to have a devastating impact on the internet. It will severely cut into the main source of revenue for most publishers and it will disincentivise content creators who rely on organic search traffic, which is millions of websites, maybe more. Google holds all the power."

So perhaps the issue is less about whether we should trust AI summaries, but rather whether we should trust the companies that own and operate them? 

And with the tech sector increasingly controlled by a small number of massive, monopoly-minded corporations (and their billionaire owners), said trust may understandably be in very short supply. Google, for example, was last rated in our guide to music streaming services, where it failed to score a single point.

Which search engines are used most?

Globally, the most used search engines are:

  • Google: owned by Alphabet, which also owns YouTube
  • Bing: owned by Microsoft
  • Yandex (used predominantly in Russia and neighbouring countries)
  • Yahoo (majority owned by American assess management firm Apollo Global Management)
  • Baidu (used predominantly in China)
  • DuckDuckGo (privately owned, and privacy focused)
  • Ask.com (currently owned by Yahoo but in process of being bought by an Italian tech company)
  • Ecosia (non-profit company founded in Germany)

Although figures vary slightly by country, region and device (e.g. mobile phone or computer), Google has about 90% of search engine traffic.

AI gobbles energy and water

Steam coming out of cooling towers of coal fired power station
Image of coal-fired Loy Yang B Power Station, Australia. By Billy Joachim on Unsplash.

As well as being inaccurate, AI search tools also use more energy and water than traditional searches.

Details vary, but it’s estimated that a query posted using ChatGPT uses 10 times more electricity than a normal search. The data centres used to power the cloud and AI computers also need huge amounts of water for cooling.

By not using AI platforms like ChatGPT and Microsoft’s Co-pilot, and using a search engine which isn’t defaulting to AI-generated results, you can avoid adding to the negative environmental impact of AI.

What should I trust instead for online searches?

In an online world increasingly populated by AI slop, finding and supporting well-researched and human-verified publications is more important than ever. 

AI summaries want to cut out the intellectual middleman and take you directly to conclusions, but it is within those obscured original sources that ideas are contested, and where nuanced interpretations are generated. AI summaries might give you a convenient answer, but it's hard to see them generating genuine understanding. And they might just tell you to put glue on your pizza.

Google and Microsoft's Bing now include AI summaries and conversational answers by default, but alternatives exist that do not include these features. Some search engines, like Ecosia, explicitly promote that they are "free of AI features". See our recent article on web browsers for more information about the different options available, because several popular web browsers also have search engines.

Alternatives if you want to avoid AI search results

If you want to avoid AI when searching the internet there are still options available. 

Try the same search on each of them to see which you prefer best. Some of these have enhanced privacy features; some have adverts, which you may dislike as much as AI.

  1. Use a search engine which currently doesn’t use AI: Dogpile, or Startpage (uses Google, but no AI and allegedly doesn’t track you);
  2. Use a search engine which enables you to turn off AI features: Brave’s search engine, DuckDuckGo, Ecosia, Lilo, Qwant, and Swisscows (good for families as it blocks adult content);  
  3. Take a look at Mojeek which doesn’t automatically display AI summaries, instead it provides a prompt if you want to create an AI summary of the results, isn't based on Bing or Google, but its results don't seem ideal.

Whilst Google does currently allow you to turn off AI results, this is only after you’ve searched and chosen the ‘More / web’ setting in the menu above the results. And this has to be done every time you open Google and search. With Google putting all its eggs in the AI Mode basket, this feature may not last long. 

However you choose to navigate the internet in 2026, it seems inevitable that you’ll be faced with some form of AI summary at some point. By scrolling past it and exploring some genuine sources, you’ll probably find your human brain to be far more adept at summarising complex information than an algorithm designed to generate revenue for a tech monopoly. And you might just learn something new while doing so. 

Ethical web browsers

Your choice of web browser can help your online activity be more secure and private. 

Read about this and which browsers don't sell your browsing activity to third parties, which tech companies are supporting the genocide in Gaza, and how you can swap to a more ethical web browser.

How to find an ethical web browser